How Exchange My Driving Test protects your information

Information We Collect

We collect the information needed to create your account, verify your identity, list your current test, find potential swaps, process payments, and provide support.

• Name, email address, phone number, and verification status.
• Driving test details, preferred test centres, dates, times, and swap preferences.
• Match, chat, support, notification, and account activity records.
• Payment and subscription records such as provider references, amount, currency, and payment status.

How We Use Your Information

We use your information to operate the app and provide the services you request.

• Create and secure your account.
• Match you with compatible users and unlock swap details after payment or admin approval.
• Send account, verification, match, payment, and support notifications.
• Improve reliability, prevent fraud, investigate misuse, and maintain audit records.

Payments

Payments are handled through our payment provider, such as Stripe. We do not store raw card numbers or CVC codes. We may store safe payment references, subscription status, payment amounts, currency, and related audit information.

Sharing Information

We share limited information only where needed to provide the service, comply with law, process payments, send communications, provide support, or protect the app. Matched users may see the unlocked test and contact details required to complete a swap.

Cookies And Security

We use cookies and similar technologies for login sessions, security, preferences, and app functionality. We use reasonable technical and organisational safeguards to protect your data, but no online service can be guaranteed to be completely secure.

Retention And Your Choices

We keep information for as long as needed to provide the service, meet legal or accounting requirements, resolve disputes, and maintain safety records. You can update your account information or request account deletion from your account settings where available.